To our valued clients,


We have now returned to our regular business hours, as follows:

*Monday – Thursday 8:00am – 8:00pm

*Friday & Saturday 8am – 7pm

*Sunday 9am – 5pm

For your safety and that of our staff, we will be continuing to follow the directives of the Canadian Veterinary Medical Association, our local governing College of Veterinary Medicine (CVBC) and WorkSafe BC.

To reduce the quantity of incoming calls and visits, we encourage you to visit our webpage at to find access to online booking and prescription refills, as well as access to our web-store for food and other purchases.

  • Please come to the front door and let us know when you arrive for an appointment or for any other service.
  • To ensure everyone’s safety, if you are bringing your pet into our hospital for an appointment, please bring your personal mask or face shield as you might be asked to wear it.
  • When in the exam room, because of the limited space there, only one owner per pet can be accommodated, and we ask that you please maintain as much distance from our staff as is possible while in the exam room.
  • Please be aware that you may be asked to wait outside the building while your pet is taken in for an examination and treatment. 
  • Please refrain from visiting us if you have travelled outside of the province, or if you are feeling unwell.

             Thank you for your understanding, patience and cooperation