Why has my veterinarian been so busy?

250.598.4477

COVID Policy

Last updated: July 1, 2021

Dear Clients,

Thank you for your continued support. Your safety and your pets’ health are of utmost importance to us.

1. SAFETY MEASURES TO KEEP EVERYONE SAFE

  • We are allowing 1 client per pet appointment into our exam rooms.
  • Face masks are still required to enter the hospital and must be worn properly at all times within the clinic and when interacting with our team members.
  • Up to 4 clients will be allowed in our waiting room.
  • Curbside service is available for clients who prefer this option for their appointments.
  • Continue the use of credit cards as the preferred payment method.
  • Continue with curbside pickup of food and medication (unless you have used our online store and are having your order delivered directly to your home). To place an order through our online store, visit our website and click on “Online Store”.

2. OPERATING HOURS

We are OPEN with the following hours:

Monday to Thursday: 8:00 am – 8:00 pm
Friday to Saturday: 8:00 am – 7:00 pm
Sunday: 9:00 am – 5:00 pm

Thank you for your patience and understanding and we look forward to seeing you and your furry family members again!

– Your dedicated team at Hillside Veterinary Hospital